Our Commitment to Data Privacy

This Privacy Policy outlines the principles governing the collection, processing, and safeguarding of your personal information by Lizaro. We are dedicated to protecting the privacy of our users and handling your data with transparency and in strict accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). Our commitment is to ensure that your personal information is secure and used solely for the legitimate purposes detailed herein, providing you with a safe and regulated gaming environment.

Categories of Information We Process

To provide our services and meet our regulatory duties, we collect and process various types of personal data. The information we gather is essential for account operation, security, and legal compliance. These categories include:

Personal Identification and Communication Data: This includes your full name, date of birth, residential address, email address, and telephone number, which are necessary to create and verify your account.
Verification and Due Diligence Data: To comply with our legal obligations, such as ‘Know Your Customer’ (KYC) and anti-money laundering requirements, we collect documents like copies of government-issued identification, proof of address, and evidence of ownership for payment methods used.
Financial Transaction Data: We process records of your deposits, withdrawals, and wagers. This includes information related to the payment methods you use, which is handled securely in conjunction with our trusted payment processors.
Technical and Usage Data: Information about your interaction with our platform is collected automatically. This encompasses your IP address, device type, browser information, login times, and pages visited, which helps us to enhance security and improve our services.

Purpose and Legal Basis for Data Utilisation

We process your personal data for specific, explicit, and legitimate purposes. Our primary objective is to offer a secure, compliant, and personalised gaming experience. The legal grounds for our data processing activities are based on fulfilling our contractual obligations to you, adhering to legal and regulatory requirements, and pursuing our legitimate business interests. We do not process your data for any purposes other than those stated without your explicit consent.

Data Security Protocols

Protecting your information is of paramount importance to Lizaro. We implement and maintain a comprehensive range of technical and organisational security measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data. These measures include the use of Secure Socket Layer (SSL) encryption to protect data in transit, strict access controls for authorised personnel, and regular reviews of our information security practices to ensure they align with up-to-date industry standards.

Use of Cookies and Similar Technologies

Our platform utilises cookies and other tracking technologies to ensure full functionality and to enhance your user experience. These small text files are used for essential site operations, such as session management, remembering your preferences, and for analytical purposes to help us understand user behaviour and improve our services. You have the ability to manage your cookie preferences through your web browser settings, although disabling certain cookies may impact the functionality of our website.

Your Legal Rights and Preferences

Under current data protection laws, you are afforded several rights concerning your personal information. We are committed to upholding these rights and facilitating their exercise. Your principal rights include:

The Right of Access: You can request a copy of the personal data we hold about you.
The Right to Rectification: You may request the correction of any inaccurate or incomplete information.
The Right to Erasure: You have the right to request the deletion of your personal data, subject to our overriding legal and regulatory retention obligations.
The Right to Restrict Processing: You can ask us to suspend the processing of your personal data in certain circumstances.
The Right to Data Portability: You may request the transfer of your data to another party in a structured, commonly used, and machine-readable format.
The Right to Object: You have the right to object to the processing of your data for direct marketing purposes.

Policy Updates and Contact Information

Lizaro reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this page periodically to stay informed about how we protect your information. Should you have any questions regarding this policy or wish to exercise any of your data protection rights, please do not hesitate to contact our team at [email protected].