Lizaro Privacy Statement

This document outlines the principles governing the collection, use, and protection of your personal data by Lizaro. We are committed to safeguarding the privacy of our users and ensuring the transparent handling of personal information in accordance with applicable data protection laws in the United Kingdom.

Our Pledge to Data Privacy

At Lizaro, we recognise our responsibility to protect your personal information and respect your privacy. This policy provides a clear explanation of how we manage your data when you use our services. We adhere strictly to the principles of the General Data Protection Regulation (GDPR) and other relevant legal frameworks, ensuring that your data is processed lawfully, fairly, and securely.

Information We Gather and Methods of Collection

To provide our services and meet our regulatory requirements, we collect various types of personal data. This information is gathered directly from you during registration and account usage, as well as through technical means.

Identity and Contact Information: This includes your full name, date of birth, residential address, email address, and telephone number.
Verification Information: To comply with our legal obligations, we collect documentation to verify your identity and age, such as copies of identification documents.
Financial Information: We process data related to your payment methods to facilitate deposits and withdrawals, though we do not store full payment card details on our servers.
Transaction History: We maintain records of your betting, gaming, deposit, and withdrawal activities on our platform.
Technical Data: This encompasses information about your device, IP address, browser type, and operating system, collected to ensure platform security and functionality.
Communication Records: We may retain records of your correspondence with our customer support team.

Purposes for Using Your Information

Your personal data is used for specific, explicit, and legitimate purposes. We process this information to deliver a secure and regulated gaming experience. Key purposes include:

Managing your account and providing access to our gaming services.
Processing financial transactions securely and efficiently.
Fulfilling our legal and regulatory duties, including responsible gambling, age verification, and anti-money laundering checks.
Monitoring our platform to prevent fraud, cheating, and other illicit activities.
Communicating important service-related information regarding your account.

We do not sell your personal data to third parties. However, we may share your information with trusted partners and authorities when necessary to operate our services and comply with the law. These parties include payment processors, identity verification services, regulatory authorities, and other third-party service providers who act on our behalf under strict data protection agreements. Any disclosure is limited to the information required to perform their specific function.

Your Entitlements as a User

Under data protection law, you possess several rights concerning your personal information. We are committed to upholding these rights, which include:

The right to request access to the personal data we hold about you.
The right to request the correction of any inaccurate or incomplete data.
The right to request the erasure of your data, subject to our legal and regulatory retention obligations.
The right to object to or request a restriction on the processing of your data in certain circumstances.

Security and Regulatory Adherence

Protecting your information is of paramount importance to Lizaro. We employ up-to-date technical and organisational security measures, such as SSL encryption and access control protocols, to protect your data from unauthorised access, loss, or alteration. Our practices are regularly reviewed to ensure ongoing compliance with the standards set by UK regulatory bodies.

Amendments and How to Contact Us

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Should you have any questions or concerns regarding this policy or how we handle your data, please do not hesitate to contact our team via email at [email protected].